How do I get in touch with PIXL Vape customer service?

You can reach our friendly customer service team by filling out the contact form on this page, sending us an email, or calling the number provided above. We’re always happy to help with your questions or concerns.

How long does it take to get a reply from PIXL Vape?

We aim to reply to all messages within 24 hours during the working week. If you message us over the weekend or on a bank holiday, we’ll get back to you as soon as possible on the next working day.

Where can I find information about shipping or returns?

For details about our shipping times, delivery options, or how to return an item, just visit our Delivery & Returns page or ask us directly—we’re always here to make things clear and simple for you.

I have an issue with my device — can I get help troubleshooting?

Absolutely! Our support team can assist with basic troubleshooting. Reach out with your device name, a description of the issue, and any relevant photos or videos.

Contact – Pixl Vape Shop

Contact Us

If you have any questions or concerns, please do not hesitate to reach out and speak with a member of our dedicated customer service team. They are here to assist you and ensure that you have the best experience possible with our services.

Contact Us

If you have any questions or concerns, please do not hesitate to reach out and speak with a member of our dedicated customer service team. They are here to assist you and ensure that you have the best experience possible with our services.

Message Us

Customer Services

Our customer service team is here to help you. We’re dedicated to ensuring you have the best experience, whether you have a question about Pixl or need assistance.

Opening Hours: Monday - Friday 9am - 5pm

Contact Email: info@pixlvape.com

Address: 85 Great Portland Street, First Floor, London, Great Portland Street, London, England, W1W 7LT - Registered in England

Company Registration Number: 12892703

Email us

Frequently asked questions

⁠How do I get in touch with PIXL Vape customer service?

You can reach our friendly customer service team by filling out the contact form on this page, sending us an email, or calling the number provided above. We’re always happy to help with your questions or concerns.
⁠How long does it take to get a reply from PIXL Vape?

We aim to reply to all messages within 24 hours during the working week. If you message us over the weekend or on a bank holiday, we’ll get back to you as soon as possible on the next working day.
⁠Where can I find information about shipping or returns?

For details about our shipping times, delivery options, or how to return an item, just visit our Delivery & Returns page or ask us directly—we’re always here to make things clear and simple for you.
I have an issue with my device — can I get help troubleshooting?

Absolutely! Our support team can assist with basic troubleshooting. Reach out with your device name, a description of the issue, and any relevant photos or videos.

GET IN TOUCH.

Contact Us

Contact Us

Frequently asked questions

⁠How do I get in touch with PIXL Vape customer service?

⁠How long does it take to get a reply from PIXL Vape?

⁠Where can I find information about shipping or returns?

I have an issue with my device — can I get help troubleshooting?